ARTICLE 1 – PARTIES
1.1. SELLER (Service Provider):
- Title: Dost İnşaat Taahhüt San. Tic. A.Ş. (Hereinafter referred to as the “SELLER”)
- Address: Acarlar Mah. Acarkent Sit. 3. Kısım 9. Cadde No:1 Beykoz/Istanbul
- Tax Office and No: Büyük Mükellefler VD – 3100057993
- E-mail: coliseum@coliseum.com.tr
- Phone: 0216 538 38 38
1.2. BUYER (Consumer):
- Name Surname: [BUYER_NAME_SURNAME]
- TR ID No: [BUYER_TR_ID_NO]
- Address: [BUYER_ADDRESS]
- Phone: [BUYER_PHONE]
- E-mail: [BUYER_EMAIL] (Hereinafter referred to as the “BUYER”)
ARTICLE 2 – SUBJECT OF THE AGREEMENT AND PAYMENT INFORMATION
The subject of this agreement is to determine the rights and obligations of the parties in accordance with the provisions of the Law No. 6502 on the Protection of Consumers and the Regulation on Distance Contracts, regarding the sale and performance of the paid group class ticket/package purchased electronically by the BUYER through the SELLER’s mobile application “Coliseum App”.
Order Details:
- Service Name: [PRODUCT_SERVICE_NAME]
- Service Content: [SERVICE_DETAILS] (e.g., Single Class Ticket, 10-Class Package, etc.)
- Total Amount (Including VAT): [TOTAL_AMOUNT]
- Ticket/Package Validity Period: [VALIDITY_PERIOD] (The expiration date of the purchased tickets.)
ARTICLE 3 – PERFORMANCE OF THE SERVICE AND TERMS OF USE
3.1. Purchased tickets are digitally assigned to the BUYER’s Coliseum App account upon payment confirmation.
3.2. To use the tickets, it is mandatory to make a reservation for the relevant class time via the Coliseum App. Reservations are limited by quota; merely owning a ticket does not guarantee participation in the class.
3.3. The BUYER is obliged to use the purchased tickets/packages by the expiration date specified on the application. Expired tickets are automatically canceled by the system; no time extension or refund will be made.
3.4. Reservation cancellations must be made through the application at least 15 minutes before the class time. Otherwise, the ticket will be considered used.
ARTICLE 4 – RIGHT OF WITHDRAWAL AND REFUND CONDITIONS
4.1. Exception for Specific Dated Tickets: In accordance with Article 15/1-g of the Regulation on Distance Contracts, the right of withdrawal cannot be exercised in contracts regarding the evaluation of leisure time for entertainment or resting purposes that must be performed on a specific date or period. In this context, there is no right of withdrawal for single tickets purchased specifically for a certain day and time.
4.2. Right of Withdrawal in Multi-Packages: In purchases of multiple packages not tied to a specific date, the BUYER has the right of withdrawal within 14 (fourteen) days from the date of purchase, provided that none of the tickets have been used. In the event that any ticket is used or a reservation is made, the performance of the service is deemed to have begun, and the right of withdrawal expires.
4.3. Mandatory Cases and Refund: After the legal withdrawal period has expired, the refund of unused or expired tickets is only possible in mandatory cases that permanently prevent the BUYER from attending the class, documented by a medical board report obtained from a fully equipped state or university hospital. Refund requests for personal reasons other than this will not be accepted.
ARTICLE 5 – GENERAL PROVISIONS
5.1. The BUYER declares that they do not have any health problems that prevent them from doing sports. The SELLER cannot be held responsible for any problems that may arise from the BUYER’s health condition during the performance of the service.
5.2. The SELLER reserves the right to cancel the class or change the instructor due to force majeure, instructor illness, or technical malfunctions. Tickets for canceled classes will be refunded to the BUYER’s account.
ARTICLE 6 – AUTHORIZED COURT
In disputes arising from this agreement, Consumer Arbitration Committees or Consumer Courts in the place of residence of the BUYER or SELLER are authorized up to the monetary limits announced annually by the TR Ministry of Trade.
ARTICLE 7 – ENFORCEMENT
The BUYER is deemed to have accepted all the terms of this agreement the moment they make the payment through the Coliseum App.
SELLER: Dost İnşaat Taahhüt San. Tic. A.Ş.
BUYER: [BUYER_NAME_SURNAME]
DATE: [ORDER_DATE]
