Coliseum Sports & Life Distance Sales Agreement
1. Subject
1.1. This agreement has been executed between Coliseum Sports&Life, operated by Dost İnşaat Taahhüt Sanayi ve Ticaret A.Ş. (Large Taxpayers Tax Office – 3100057993, coliseum@coliseum.com.tr – 0216 538 38 38), located at Acarlar Mahallesi, Acarkent Sitesi, 9. Cadde No:1, Coliseum Building, Beykoz/Istanbul (hereinafter referred to as the “SERVICE PROVIDER”), and the purchaser of the service (hereinafter referred to as the “BUYER”).
1.2. The subject of this agreement is to determine the rights and obligations of the parties pursuant to the Consumer Protection Law No. 6502 and the Distance Contracts Regulation, in relation to the sale and performance of the paid group class ticket/package purchased by the BUYER electronically through the Coliseum App mobile application owned by the SERVICE PROVIDER.
1.3. This agreement has been prepared to inform the parties regarding their rights, obligations and liabilities within the scope of the debt relationship arising between them, and to serve as evidence in legal disputes.
Buyer Information:
| Full Name: | |
| National ID No: | |
| Address: | |
| Phone: | |
| E-mail: |
Order Information:
| Service Name: | |
| Service Content: | |
| Total Amount (VAT Included): | |
| Validity Period: | |
| Agreement Date: |
2. Scope of Service, Rights and Obligations of the Parties
2.1. Purchased tickets will be digitally assigned to the BUYER’s Coliseum App account upon payment confirmation.
2.2. A reservation must be made through the Coliseum App for the relevant class time in order to use the tickets. Reservations are subject to capacity limits; merely holding a ticket does not guarantee participation in a class.
2.3. The BUYER is obligated to use the purchased tickets/packages before the expiry date indicated in the application. Expired tickets will be automatically cancelled by the system; no extension of validity or refund will be provided.
2.4. Reservation cancellations must be made through the application at least 15 minutes before the class time. Tickets for classes that are not cancelled within the required period or for which attendance is not provided will be deemed used and will not be refunded.
2.5. This agreement covers group sports class services provided through the sub-contractor designated by the SERVICE PROVIDER. Group class content and durations may vary per class.
2.6. Group sports classes may be purchased individually or as packages through the Coliseum App.
2.7. The SERVICE PROVIDER is obligated to maintain a sub-contractor for the performance of the agreement throughout the service period.
2.8. The SERVICE PROVIDER reserves the right to cancel a class or change the instructor due to force majeure, instructor illness, or technical issues. Tickets for cancelled classes will be refunded to the BUYER’s account.
2.9. While the responsibility for following the group class programs delivered by the SERVICE PROVIDER through its sub-contractor lies with the BUYER, the SERVICE PROVIDER shall bear no criminal or legal liability in the event of injury, recurrence of a prior injury, or any other physical harm arising during the execution of such programs.
2.10. Any medical information provided by the SERVICE PROVIDER is of a general nature only, even under the best circumstances, and does not substitute the advice of a medical professional; the SERVICE PROVIDER does not hold a medical doctor qualification. The BUYER assumes all liability arising therefrom, and the SERVICE PROVIDER bears no criminal or legal responsibility.
2.11. By signing this agreement, the BUYER is deemed to have declared and warranted that they are in good health, have no disability, injury, or condition preventing them from participating in active and passive exercise, and that participation in such exercises will cause no harm to their health or physical condition. The SERVICE PROVIDER has relied on this declaration and accepted the individual or entity as a member without conducting any separate investigation. Accordingly, the SERVICE PROVIDER cannot be held liable for any damages arising from a false, incomplete, or misleading declaration.
3. Withdrawal from Agreement and Refund Procedure
3.1. Pursuant to Article 15/1-g of the Distance Contracts Regulation, the right of withdrawal cannot be exercised in contracts relating to the use of leisure time for entertainment or recreation purposes to be performed on a specific date or period. Accordingly, no right of withdrawal exists for single tickets purchased specifically for a class on a particular date and time.
3.2. The BUYER may exercise the right to withdraw from the agreement on justifiable grounds only in the following circumstances:
- The occurrence of a nationwide epidemic, natural disaster, flood, earthquake, or similar event that significantly disrupts daily life for more than 3 months,
- A medical report stating that the BUYER is required to refrain from any form of physical activity for more than 3 months.
3.3. The BUYER irrevocably accepts, declares, and undertakes that they may not request termination of the agreement on the grounds of not achieving results from the sessions.
4. Confidentiality and Protection of Personal Data
4.1. The SERVICE PROVIDER undertakes and agrees that, throughout and after the service period, subject to mandatory provisions of applicable Turkish laws and regulations, it will safeguard and protect all matters of a confidential nature pertaining to the BUYER in connection with the performance of this agreement; that its authorised managers and staff will keep such information strictly confidential and will not disclose it to third parties. The SERVICE PROVIDER accepts, undertakes, and declares in accordance with the Personal Data Protection Law that it will not share the data controller’s confidential documents, agreements, or information with third parties.
4.2. Within the framework of the Personal Data Protection Law No. 6698, I hereby explicitly consent, under this agreement, to the SERVICE PROVIDER storing, processing, destroying, and where permitted by applicable legislation, transferring my personal data to third parties in its capacity as data controller.
5. Final Provisions
5.1. In the event of any dispute arising from this agreement, Consumer Arbitration Committees or Consumer Courts at the domicile of the SERVICE PROVIDER shall have jurisdiction, in accordance with the monetary thresholds announced by the Ministry of Trade of the Republic of Turkey.
5.2. This agreement shall enter into force upon signature by both parties.
5.3. The BUYER irrevocably accepts, declares, and undertakes that, by completing the purchase through the Coliseum App, they have read and agreed to all provisions of this agreement.
| Buyer | Service Provider Dost İnşaat Taahhüt San. Tic. A.Ş. |
